GDPR Policy

Introduction

Welcome to Learno (“we,” “our,” or “us”). This GDPR Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) when you use our website https://www.learno.uk (the “Website”) and associated services. We are committed to safeguarding your personal information and respecting your privacy.

1. Data Controller

Learno is the data controller responsible for your personal data. If you have any questions or concerns about how your data is processed, please contact us:

Contact Details:

Email: info@learno.uk

Address: 124 City Road, London, EC1V 2NX

2. Personal Data We Collect

We may collect the following categories of personal data:

Identity Information: Name, username, date of birth.

Contact Information: Email address, phone number, mailing address.

Usage Data: Information about how you use our website and services.

Technical Data: IP address, browser type, operating system, and device information.

Payment Data: Billing details and payment method (processed securely via third-party providers).

3. Legal Basis for Processing Personal Data ect

We process your personal data under the following legal bases:

Consent: When you provide explicit consent for specific purposes.

Contract: To fulfill contractual obligations, such as providing services or responding to inquiries.

Legal Obligation: To comply with applicable laws and regulations.

Legitimate Interests: To enhance our services and ensure website functionality.

4. How We Use Your Personal Data

Your personal data is used for the following purposes:

To provide and maintain our services.

To manage your account and respond to your inquiries.

To process transactions and deliver purchased products or services.

To analyze website usage and improve user experience.

To send promotional communications (with your explicit consent).

To comply with legal requirements.

5. Sharing of Personal Data

We do not sell or rent your personal data. We may share your data with:

Service Providers: Trusted third parties for payment processing, analytics, or hosting services.

Legal Authorities: If required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access: Request access to your personal data.

Right to Rectification: Correct inaccurate or incomplete data.

Right to Erasure: Request deletion of your data, subject to legal exceptions.

Right to Restriction: Restrict processing under certain conditions.

Right to Data Portability: Obtain a copy of your data in a structured, machine-readable format.

Right to Object: Object to data processing based on legitimate interests or direct marketing.

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

Right to Lodge a Complaint: File a complaint with a supervisory authority.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. For more information, please see our Cookie Policy.

10. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses or other lawful mechanisms.

11. Changes to This Policy

We may update this GDPR Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website.

12. Contact Us

If you have any questions about this GDPR Policy or wish to exercise your rights, please contact us at:

Email: info@learno.uk

Address: 124 City Road, London, EC1V 2NX